You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
Dear Dropbox Team,
I would like to express my deep disappointment with the new policy that limits my storage space on Dropbox. As a photographer, I have been a devoted user of your service specifically because of the unlimited storage space it offered. This feature allowed me to securely archive all of my job records while ensuring easy accessibility at any given time.
Furthermore, I rely on this ample storage capacity to efficiently collaborate with my team by sharing large image files, facilitating our dynamic workflow. Over the years, we have accumulated a substantial number of files on Dropbox, making it impractical to migrate everything elsewhere at this juncture.
In addition to being loyal Dropbox users, we recently upgraded to a Dropbox Business account, primarily due to the appeal of the unlimited storage plan. It's worth noting that the monthly cost of this subscription is already quite expensive for our team.
The recent adjustment in the storage limit while maintaining the same pricing structure has raised concerns. It appears to penalize dedicated users like us, who have not engaged in any unfair or inappropriate use of your system, as you have mentioned as the main reason for this policy change.
I urge you to consider a more equitable approach, where restrictions are applied selectively to those who misuse the service, rather than affecting the entire user base. This would be a fairer and more respectful way to address any issues while honoring the loyalty and trust of genuine, long-standing clients like myself.
I look forward to hearing your response and hope that we can find a solution that better aligns with the needs and expectations of your dedicated users.
Sincerely,
Alexandre
