You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
I have been a Dropbox user for decades, and have always subscribed to an unlimited hosting plan. However, over the past year, the company has made it increasingly difficult to add space. Previously, the process was automatic. When approaching the available limit, the platform would add a reasonable amount of space. Then it became necessary to open a ticket requesting more space whenever the service was interrupted. Things have gotten even worse since then, and the company has either not provided the space, or increased it by less than 0.5%, which is a joke. My company depends on the space to deliver files to clients, in addition to administrative resources. And we are constantly harmed by the refusal to fulfill the contract. Our plan is unlimited, and Dropbox should honor the contract by providing the promised space.
- Mark
Super User II
It may be worth checking what account you are actually on - Dropbox has removed all unlimited plans and notified people this was happening earlier in the year: https://blog.dropbox.com/topics/product/updates-to-our-storage-policy-on-dropbox-advanced
We have a legacy plan, still in use.
everyone @community As anyone found a good alternative for moderate storage in the 30-60TB range? Just wondering what everyone is doing since we are all down to 5 months until our current plans expire.
