You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

karin57's avatar
karin57
Helpful | Level 6
2 years ago

not enough storage?

Although i have used 200 MB dropbox says that i am running out of storage. What could be the problem? I don't use backups.  
Desktop
Dropbox Basic
Shared Folders
Storage space
  • Megan's avatar
    Megan
    2 years ago

    Hi karin57, definitely. 

     

    However, each new Basic account will have 2GB. If the folder exceeds that, I'm not sure opening a new account would help. 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi karin57, thanks for bringing this to our attention.

 

Where are you getting a warning saying that you're running out of quota? I can't see this on your screenshot.

 

This will help me to assist further!

karin57's avatar
karin57
Helpful | Level 6
2 years ago

I got a link and after that i see this👇🏼 But in my account i see that the storage is 9,8%

 

 

 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    If you click the x at the top, are you still able to access the Dropbox site or app to add files?

    • karin57's avatar
      karin57
      Helpful | Level 6
      2 years ago

      Yes i could add a photo.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Thanks for the info, this means you'll be able to continue to use the app and site as normal.

About Storage Space

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