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xaviermedina787's avatar
xaviermedina787
Explorer | Level 4
2 years ago
Solved

Only 3MB but says it's full

My dropbox has 3 .pages files (a 3MB folder) and says it's full. Any suggestions? Thanks!

FAQ
Quota
Storage space
  • Hannah's avatar
    Hannah
    2 years ago

    Hey xaviermedina787, once you've made sure that the backup feature is disabled, you can delete your backup, by following the steps here.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi xaviermedina787, thanks for posting today!

     

    Could you check the quota level on this page of your account and let me know what you see?

     

    This will help me to assist further!

    • xaviermedina787's avatar
      xaviermedina787
      Explorer | Level 4
      2 years ago

      Thanks! Seems like all of it is being used as "backup". How can I delete that to make space? Thanks! 

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey xaviermedina787, once you've made sure that the backup feature is disabled, you can delete your backup, by following the steps here.

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