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People_Who_Look_Like_Things's avatar
People_Who_Look_Like_Things
New member | Level 2
2 years ago

Out of space even after deleting files

I have deleted so many files and folders and my storage space has not changed. In searching I've noticed this issue stems back about 8 years but there seems to be so much confusion around it. Can som...
Dropbox Basic
Storage space
  • jillspen's avatar
    jillspen
    2 years ago

    I had to delete backups and then when I delete other files logout and back in, then it shows the freed space. Thank you!

  • People_Who_Look_Like_Things's avatar
    People_Who_Look_Like_Things
    New member | Level 2
    2 years ago

    When I look at the backups folder it is empty. I've never used backups and I deleted the temporarily deleted files (permanently deleted) this morning as well.

     

     

      • jillspen's avatar
        jillspen
        Helpful | Level 6
        2 years ago

        After researching, it seems that deleting or permanently deleting or even emptying your recycle bin don't free up space on Dropbox!!! WHAT is the point of this? I think they are trying to push users into buying to upgrade. This is ridiculous. What other alternatives that people have used are better? I've heard Box.om and Sync.com, but would like to ask those who have actually used these. Thank you. 

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