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annettegrote's avatar
annettegrote
New member | Level 2
2 years ago
Solved

Ran out of storage when uploading to a folder

I have a link from my lawyer for me to upload files to regarding litigation. I thought since the link came from them I was uploading to their unlimited storage. I just got notification that my storag...
Quota
Storage space
  • Jay's avatar
    Jay
    2 years ago

    Hi annettegrote, thanks for bringing this to our attention.

     

    It sounds like they added you to a shared folder, which takes up quota for all members of the folder.

     

    Since you need to upload files to them, you can ask them to create a file request, so you can send files to their account without it affecting your own.

     

    If you have any further queries, feel free to message back.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi annettegrote, thanks for bringing this to our attention.

 

It sounds like they added you to a shared folder, which takes up quota for all members of the folder.

 

Since you need to upload files to them, you can ask them to create a file request, so you can send files to their account without it affecting your own.

 

If you have any further queries, feel free to message back.

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