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Forum Discussion

BethemBrown's avatar
BethemBrown
Helpful | Level 6
11 months ago
Solved

Referral bonus marked as ineligible as we're using the same computer

I recently invited my grandpa to use Dropbox using a referral link, however the referral shows up as "ineligible". I looked this up on google and found out it was most probably because we are sharing...
Quota
Referrals
Storage space
  • Hannah's avatar
    Hannah
    11 months ago

    Hi there, BethemBrown, thanks for bringing this to our attention.

     

    Can we send you an email, so we can investigate this internally?

     

    Thanks.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Hi there, BethemBrown, thanks for bringing this to our attention.

 

Can we send you an email, so we can investigate this internally?

 

Thanks.

BethemBrown's avatar
BethemBrown
Helpful | Level 6
11 months ago

Sure you can send me an email!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Thanks, BethemBrown!

     

    I just sent you an email, so we'll continue there. 🙂

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