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Solved
Space usage is incorrect
Привет всем! Нужна помощь. В моем дропбоксе уже давно занято по факту 50 мб. Но в аккаунте написано, что занято 3.15 ГБ. Как восстановить справедливость?) --------------------- Hi all! Help...
Привет, AleksandrMoskalev, спасибо, что присоединился к нашему сообществу!
Возможно, вы когда-нибудь включали нашу функцию резервного копирования?
Видите ли вы какие-либо резервные копии, занимающие ваше место здесь?
Дайте мне знать, что вы найдете.
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Hey AleksandrMoskalev, thanks for joining our Community!
Did you perhaps enable our backup feature at any point?
Do you see any backups taking up your space here?
Let me know what you find.
Walter
Dropbox Staff
Dropbox StaffHey dino_batista, sorry to hear about this.
Can you please clarify what's shown in your plan tab in regards to your quota?
Do you see any files or folders taking up space on your backups page online perhaps?
As for the content of your Dropbox folder, have you ensured that you don't have any selectively un-synced folders?
Keep us posted!
Hello Walter, thank you for your response. Please find below my plan tab:
Note it is much larger than when I check all the files I have stored.
And there is nothing in my backups page as well:
All my files in the Dropbox folder are selected to be synced (the green circle with a white thick in the middle, right?)
It seems a bug in the sytem...
- Walter
Could you maybe navigate to this page and let me know if you find anything there dino_batista?
Great!! Thank you, Walter! It worked! There was a lot of trash in that backup page you sugested. I deleted it all and now I have plenty of space. Don't know how to access the page unless by clicking the link you sent, but it is ok! Thanks again
