You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

gontika's avatar
gontika
Explorer | Level 4
3 years ago

Storage says almost full, but it is not

Hello,   I ' m new here but i will need your help. This is my storage that i can see thru this link https://www.dropbox.com/account/plan ðŸ¤”   But this is not real because i deleted all my ...
Quota
Storage space
  • Walter's avatar
    Walter
    3 years ago

    Sure thing Anastasia - you've got :envelope: 

     

    At your convenience, please have a look at your email's inbox and we'll take it from there.

gontika's avatar
gontika
Explorer | Level 4

Sorry but I never let Dropbox Backup or Smart Sync on. The problem is still there ðŸ˜«

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey gontika, sorry to jump in, but can you have a look at your account's homepage and let us know if you see any content there?

  • gontika's avatar
    gontika
    Explorer | Level 4
    3 years ago

    Hello Walter ,

     

    I can see this but it is empty 

     

     

     

    Thanks

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi gontika, happy Monday! 

       

      Can you check your Backup page, and let me know what you'll find there? 

      • gontika's avatar
        gontika
        Explorer | Level 4
        3 years ago

        Hello Megan 

         

         

        Regards 

        Anastasia

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!