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Forum Discussion

wasting-time's avatar
wasting-time
Helpful | Level 6
2 years ago
Solved

Suddenly used 1,100% of my allowed space

I have 16 gb of space earned by referrals.  I had 7.6 gb of data stored.  I kept receiving threatening messages I had suddenly used 1,100% of my allowed space.  I repeatedly confirmed that I had on 7...
Quota
Storage space
  • wasting-time's avatar
    wasting-time
    2 years ago
    YES… I found it. you are correct… operator error. All is well. Thanks to all of you shepherding this error and cleanup. So happy to have Dropbox functioning again. Thanks again
  • wasting-time's avatar
    wasting-time
    Helpful | Level 6
    2 years ago
    How do I see the folders and files that Dropbox says represents 1100% of my earned 16.2gb of space? I can’t cleanup the problem if I can’t see what Dropbox is causing the problem.
  • wasting-time's avatar
    wasting-time
    Helpful | Level 6
    2 years ago
    I see 172gb of “backups”… how do I delete these, whatever they are….
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi wasting-time, have you tried these steps to delete your backups on your account?

      • wasting-time's avatar
        wasting-time
        Helpful | Level 6
        2 years ago

        how does one delete these backups???  Appreciate the help.

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