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I've been asked to upload video to a dropbox of a charity I work with.
I went to upload those video and got the message "Your dropbox is full" after 2GB.
I'm not uploading them to my drop box I'm uploading them to theirs..
There's over 100GB of footage .. please don't tell me I have to upgrade my drop box account in order to give them the free footage I haven't charged the charity for...
Alan21 wrote:
I went to upload those video and got the message "Your dropbox is full" after 2GB.
I'm not uploading them to my drop box I'm uploading them to theirs.
But you are uploading the files to your account.
They likely invited you to a shared folder. When you join a shared folder, you have your own copy of the folder, which takes space in your account. In order to add files to the folder, you need to have enough available space in your own account for anything in the folder.
If you want to upload files directly to their account without taking up space in yours, ask them to send you a File Request instead.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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