You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Erroneous "Your Dropbox is full" message
I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space.
This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring.
I get the message despite my personal dropbox only showing 6.6GB of 8.88GB used and my work dropbox showing 300.7MB of 2GB used.
- Drat. Was going to direct you to the thread for that official build, but, it doesnt exist!
Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
My dropbox says its full, but with myself and team together, we aren't even using a fraction of the allotted space. It keeps trying to get me to upgrade to business. We don't need all that, we just need what we have to work.
Dropbox says my terabyte drive is full, I deleted most of that months ago. It still says it is full, and fails to sync. There is nothing in the deleted file. I have contacted Dropbox, and have received nothing helpful. I plan to cancel, if not resolved soon.
I'm on Windows 10 and I'm getting a Traytip in the lower right hand corner of my screen that says my Dropbox is full. However, it's not, I'm only using 60% of the space available. I've confirmed this using the Dropbox settings menu, and also confirmed it looking at the web interface under account settings. The Traytip message is inaccurate and annoying, and pops up randomly throughout the day.
Here are some screenshots that show exactly what I'm seeing.
http://imgur.com/a/s3cuL- Sanchez
Dropbox Staff
- Mark
Super User II
If you have a shared folder inside your Dropbox then it uses up your quota. Therefore if you need access to it you need to get more space either via referrals, or, paying.
- MarkAre those quota's from www.dropbox.com/account AndyL?
Which version of Dropbox?
Also, have you checked you have enough hard drive space?Hi Mark,
Thanks for the prompt response. Those quutas are from the account link - and disk space is plentiful. Not sure how to determine the version of dropbox; please advise. Off to bed now so will be a few hours before I respond again.
Andy
- MarkIf you mouse over the Dropbox icon on your status bar it'll tell you the version number (e.g. mine is 23.4.19).
For the last few weeks, I keep receiving a Pop-Up Message in the bottom right-corner of my Windows 7 machine to Upgrade, when I first turn on my computer, since I have run out of storage. I do not want to upgrade at this time and want to disable this message. I know that I have to Upgrade eventually, so I don't need to be notified every time on turn on my computer. I have checked the Preferences in the General section, and there's no option to disable notiications. Please help!
Only options in the General section to check or uncheck , is System "Start DropBox on System Start-up", Notify Me About "Comments, Shares, or @mentions" and "Synced Files" , then Dropbox Badges.
- I've only gotten this message once (unsurprisingly after I temporarily maxed out my storage sharing one massive file). If I keep getting these annoying popups, I'm going to switch to one of the other 800 services that does the same thing as Dropbox and doesn't pester me for a subscription plan I don't need or want. It infuriates me that Windows allows this crap in the first place.
Guess I'm here to say what I'm moving to another product. Mostly because of this annoying notification on all my desktops.
I just wanted to echo my fellow users here by saying that I detest the nag message and have finally come to the end of my tether with it. Even though I'm at 80% capacity, I currently have a nag popup in the corner of my screen that I CAN NOT DISMISS. Unforgivable.
I'll be making steps to move to an alternative service ASAP.
- RichThat notification cannot be disabled.
- Why?
I have the same problem...
And I have free space:
My dropbox version:
This began when i tried to save a large shared folder in my dropbox account, but I deleted this folder when it throw the "Your Dropbox is full" message warning.
I checked the "Deleted files" folder and this folder is not showing there (this folder was deleted 2 or 3 months ago).
Do I need to create another topic to solve this?
- MarkAs its the same version Gaabriee please also log a ticket.
Before you do that though please check that you have actually left that share at www.dropbox.com/share as it could still be sitting on some quota.Hello Mark,
Is not there, but shared folders quota is included in Account settings > Space section > Shared files, right?
On both my desktop and a fresh install of the app on my new laptop are telling me that I've no space left in my dropbox account. both machines have well in excess of 100GB locally available on the drive with the local dropbox files.
If i log into the dropbox site and visit my account settings i can see:
Space (Dropbox Basic)
- Sanchez
Hi Sanchez, yes they are both linked to the same Dropbox account. My android phone is also linked to this account and this doesn't alert me to any space problems. I only have one dropox account.
I've followed your advice and raised a support ticket.
Many thanks
- Hi All, i'm getting that my dropbox account its almost full, after delete a lot of information in my PC Explorer, just leave 1.5GB of Data ad already sync, but Login in my web account i found that still me showing 4.5G of 5GB used, so in web account shows me more data used than in my pc explorer. I deleted cache file and permanent delete option, is there other way to check whats is using my space?
Hi. When turn on my computer I always get the message (Windows 10 notification) that my dropbox is full and I should upgrade.
Currently my Dropbox is only 62.4% full, since I deleted stuff because of the error message.
But it won't disappear. I even reinstalled Windows, but the message stays.
System info: Windows 10 Home x64, Dropbox Version 30.4.22
The following steps solved this issue for me:
1. Unlink account
2. Reboot
3. Uninstall Dropbox
4. Reboot
5. Reinstall Dropbox
6. Relink account
I followed these steps and this is what happened:
1. Unlink account
2. Reboot
3. Uninstall Dropbox
4. Reboot
5. Reinstall Dropbox > Account was relinked automatically. I didn't have to enter email & password. Warning reappeared.
6. Rebooted again after synching.. Warning reappeared.
- Sanchez
Thanks. The unlink-link/reinstall Dropbox / Reinstall Windows didn't help. The Message reappears.
I cannot open a support ticket. I only get a spinning waiting circle forever.
I've tried Chrome and Edge (latest versions) without an ad blocker. Will try with IExplore later at work.
On my PC (windows 10, 64 bit) dropbox keeps saying it is full and ask me if i want to upgrade my dropbox. I already deleted a lot of files and my dropbox is now for 60% full. But it keeps giving me the same message several times in a hour. It is getting really anoying. What can i do to fix this problem?
- MarkUpgrade to a newer version: www.dropbox.com/downloading
It was a known issue.- that didnot work. I even got the message 3 times in 5 minutes. That was more than before the update.
Every time that i log in to my PC, i get the popup that my dropbox is full. Thing is, i'm only at 69.2%. This is happening on a fresh install. Please help.
I also did receive a Dropbox full message with downgrade to basic.
I received an email this morning stating that Dropbox has tried several times to collect a Monthly fee of 9.99.
In reality I have paid for a year ending not before end of November.
Urgent help required!
I can not use Dropbox anymore.
- EdHey there
When did you start getting the message that your account is full? Was it just recently or did you always get that message?I initially got the message when my dropbox was actually full, but then I deleted a lot of my data and the error now comes up permanently
