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Forum Discussion

New member | Level 1

3 months ago

Solved

Why have I gone over-quota, when there are no files saved on my Dropbox account?

Dropbox says I'm over my storage limit, but I don't have (or at least I don't see) any files in my account

Nancy
3 months ago
Thanks for posting on our Community, wbmcgehee777!

Have you also checked your Backups page online and there are no files stored there either?

If there are, you can delete them this way.

Let me know what you find.

Nancy
Dropbox Staff
3 months ago
Thanks for posting on our Community, wbmcgehee777!

Have you also checked your Backups page online and there are no files stored there either?

If there are, you can delete them this way.

Let me know what you find.
- wbmcgehee777
  New member | Level 1
  3 months ago
  That worked. Thank you so much
  - Nancy
    Dropbox Staff
    3 months ago
    Anytime, wbmcgehee777! Glad I could be of help.

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