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Forum Discussion
Why is Free Storage Space Removed by Dropbox?
I've been reading through some community posts, and a few people have said similar to the following: They have a free account, have storage of over 20GB, but Dropbox has messaged them to say the spa...
Hi RRRarchit, when was the last time you accessed your account? If you're not seeing the referrals on this page, then it means that this specific account never had them, which would indicate that either there was another account, or the original account was deleted and recreated later under the same email.
manngroup, how large is the shared folder you're trying to add to your account? Is it possible that it's greater than your available free quota?
I had 8 GB storage space last week but now it looks like I only have 5.75 - not sure how I’ve lost space?
- Rich
Super User II
simrinm wrote:
I had 8 GB storage space last week but now it looks like I only have 5.75 - not sure how I’ve lost space?Could you have had some bonus space that expired? Not all space you earn lasts forever. Referrals do, along with a few other things, but there are some promotions and bonuses you can earn that have an expiration. You can see all the space you've earned and whether or not it has expired on your Referrals page.
You can also look at your Plan page to see exactly how much space your account has along with how much is in use.
