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Forum Discussion
Why is Free Storage Space Removed by Dropbox?
I've been reading through some community posts, and a few people have said similar to the following: They have a free account, have storage of over 20GB, but Dropbox has messaged them to say the spa...
Hi RRRarchit, when was the last time you accessed your account? If you're not seeing the referrals on this page, then it means that this specific account never had them, which would indicate that either there was another account, or the original account was deleted and recreated later under the same email.
manngroup, how large is the shared folder you're trying to add to your account? Is it possible that it's greater than your available free quota?
سلام فضای ذخیره سازی قبلا ده گیگابایت بود چرا کم شده من نمیخوام ارتقا دهم باید چکار کنم
- Megan
Dropbox Staff
سلام Ahmadi امیدوارم حالتون خوب باشه
سطح فضای ذخیره سازی حساب پایه و رایگان ما همیشه 2 گیگابایت بوده است. اکنون، به شرطی که از برخی ارجاعات استفاده کرده باشید، ممکن است فضای بیشتری برای حساب Dropbox خود داشته باشید. به خاطر داشته باشید که فضای ارجاع از بین نمی رود.
با این حال، اگر سهمیه شما کاهش یافته باشد، حدس می‌زنم تبلیغی داشته‌اید که منقضی شده است. با دسترسی به صفحه طرح خود می توانید موارد بیشتری را مشاهده کنید.
امیدوارم روشن شود.
PS: من یک ترجمه خودکار از پیام خود را در بالا اضافه کرده ام. بابت هر اشتباهی که ممکن است پیدا کنید عذرخواهی می کنیم.
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Hi Ahmadi , I hope you're doing well!
The level storage of our Basic, free account had always been 2GB. Now, provided you've used some referrals, you might have extra space for your Dropbox account. Keep in mind that the referral space doesn't get taken away.
However, if your quota was reduced, then I am guessing you had a promo that expired. You can see more by accessing your plan page.
I hope that clarifies.
PS: I've included an automated translation of my message above. Apologies for any mistakes you might find.
