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Forum Discussion

sonalgoel1994's avatar
sonalgoel1994
New member | Level 2
10 months ago

My account is banned from sharing files, why?

 

I was banned from sharing files from drop box. Just a bunch of college admission PDF's with the following msg.

"We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement"

I am not an active drop box user but share file now and then . How can i get my sharing capability unsuspended?/

  • Hi sonalgoel1994, thanks for posting today!

     

    In order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

     

    This will help me to assist further!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi sonalgoel1994, thanks for posting today!

     

    In order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

     

    This will help me to assist further!

    • sonalgoel1994's avatar
      sonalgoel1994
      New member | Level 2

      Yes , the email associated with this account is active.

      Looking forward to your help

      thank you

      Regards

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