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Forum Discussion
Styline
2 years agoHelpful | Level 7
AirDrop broken on MacOS Ventura
I'm using MacOS Ventura and I can't receive files via AirDrop anymore.
My Downloads folder is inside my Dropbox as I'm using Dropbox Backup, so it is all inside the Cloud Library now. The Spotligh...
- 2 years ago
You'll need to access the preferences in the desktop app, click the Backup tab, and then Manage Backup. From there you can remove the Downloads folder from the backup.
Michelle31
Helpful | Level 6
Unfortunately for me, the only way for this problem to be fixed was to completely delete, uninstall DropBox from my computer AND reinstall my Ventura software. Even just uninstalling/deleting DropBox did not fix the problem, I had to completely reinstall the software on my computer. Now, airdrop is working just fine!
ronfriedmann
2 years agoHelpful | Level 5
I have the same problem: Airdrop does not work with Finder post install of latest Dropbox running on Mac Ventura.
Airdrop works for opening a Chrome Page (iPhone to Mac) but not Photos. As other replies state, this has to do with how the latest Dropbox version changes the Downloads folder.
I spent an hour with Apple Support. We confirmed that when I set up a separate test account, Airdrop works. So I am having exactly the same problem as @styline originally reported on this thread.
@Dropbox - any engineering fix for this planned?
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