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Clark C's avatar
Clark C
New member | Level 2
10 months ago

All App permissions enabled, yet App won't allow camera uploads?

Hi Folks. Latest version of the Android App 358.2.4 will not allow me to enable Camera Uploads. The app displays the message "To enable camera uploads, all permissions must be selected."  I then went to the permissions in app settings and as you can see - "No Permissions Denied." I tried numerous restarts of my phone and it keeps doing this. It was working fine until this latest version was auto downloaded and installed. 

 

Is this a known bug? Any suggestions how to fix? Thanks!!!

Android
Camera uploads
Error Messages
Mobile
Setting up the apps
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Hi Clark C, thanks for bringing this to our attention.

     

    If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?

     

    Keep me updated with any progress!

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