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Forum Discussion

friggincanvy's avatar
friggincanvy
Explorer | Level 4
6 years ago

Android - camera uploads progress bar missing

Why is the the upload progress bar is missing on camera uploads? I have no idea if the upload is complete, stuck, still going... no feedback whatsoever, it's just happening in the background. Not to...
Camera uploads
Mobile
Setting up the apps
  • Lusil's avatar
    Lusil
    6 years ago
     
    Glad to hear that you were able to find the answer to one of your queries. As for the other:
     
    friggincanvy wrote:

    Not to mention I have to launch the Dropbox app to trigger camera uploads. 

    Have you enabled background uploading by any chance?
     
    Let me know of any updates!
friggincanvy's avatar
friggincanvy
Explorer | Level 4

Appears to work erratically. I'll keep an eye on it and return if I notice it happening again...

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

No worries, friggincanvy. Let me know how it goes and I’ll make sure to get back to you as soon as possible. :grin: In the meantime, have a wonderful day ahead!

  • concretekoori's avatar
    concretekoori
    New member | Level 2
    5 years ago

    Can we have the answer please? This happens to me all the time. I am uploading video files (complete folder structures) to dropbox. I also lose some files but not others. 

     

    Honestly dropbox is more hassle than its worth. I am about to go to another service

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      Hey concretekoori, thanks for nudging us on this thread. 

      I'd be more than happy to help, I'll just need a bit more info on this; for example:

      • Are you referring to not seeing a progress bar when uploading via the mobile app?
      • Are you uploading your video files manually or with camera uploads?
      • Have you tried connecting to cellular data or a different WiFi network?

      Keep me posted!

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