You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Cyber2022's avatar
Cyber2022
New member | Level 2
3 years ago

cannot click dropbox icon on taskbar

Since updating to latest Window 11 (version:  22H2, OS build: 25227.1000), Dropbox icon at Taskbar cannot click. I tried unstall & re-install the desktop app but it still cannot click. Show as belo...
Desktop
Dropbox Plus
Error Messages
Windows
  • danchitnis's avatar
    danchitnis
    2 years ago

    The problem is now fixed with Windows 11 Insider Preview (10.0.22623.1028). Thanks for your support and follow-up.

Tiffanycrea's avatar
Tiffanycrea
Helpful | Level 6

I am having the same issue with dropbox desktop icon on windows 11 since 25 October,

tried to reinstall in many ways, even formatted my external driver, when I restart my pc the icon still doesn't open the setting menu,

tried to delete environmental variables ,but didn't find anything related to dropbox or taskbar icons ),

I really wish this problem to be solved quickly, I am a insentive dropbox user since 2020, it is so helpful that I can't work witout it... 

thanks a million 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Thanks for the update, Bruno. 

 

Can both you and Tiffanycrea confirm if nothing happens, no matter if you left-click, right-click or ctrl-click on the Dropbox icon?

  • Tiffanycrea's avatar
    Tiffanycrea
    Helpful | Level 6
    3 years ago
    Redownload the 159.4 version and the taskbar icon still shows no reaction, no matter how I click or touch the icon

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