We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Jonzo123
7 years agoNew member | Level 2
Cannot Drag and drop files into folders
Hello, until today, I could easily select 1 or more files (in this case jpeg) and drag them into a sub forlder. Now I when I try to drag the files into the folder it won't let me drop them there, ju...
- 7 years agoThe Home page is just a listing of your most recently used files from your entire account. Files and folders don't actually reside there. It only shows you the activity on your account. The Move and Copy options are only available while on the Files page, which is the actual listing of all your files and folders.
Rich
7 years agoSuper User II
Jonzo123 wrote:
I use both mac and windows (via VM ware) Until yesterday I could drag and drop on either operating system and now I can't on either.
Are you referring to the folders on your computers, or while using the Dropbox website? If you're doing this with the folders on your computer, then Dropbox has nothing to do with that process. It's controlled entirely by your operating system. If it's the website, please explain exactly what you're doing, which browser you're using, and any messages you receive in the process.
- Jonzo1237 years agoNew member | Level 2
I am using my computer. I am uing the dropbox website. I have tried on 3 different browers to no avail.
Scenario: I have folder JOBS. Inside Jobs folder is another folder A and 10 JPEG pictures. Until today I could select any number of the jpeg's and drag them into folder A without having to use the "move files" tab and scrolling through several dropdowns. I could just drag and drop those pictures into the folder. As of today I cannot do that. When I select the files and drag them to the folder, they cannot be dropped into a folder anymore. Literally I have done nothing different, not installed, deleted, updated or chnaged anything on my end. There is no error message. When I drag the file, the file name moves with the curser, but cannot be dropped into the file.
- Rich7 years agoSuper User IIIt's probably just another change to the website. I'm not able to drag files into folders either. I either have to open the folder and drag files into it from the computer, or use the Move function on the website if I'm dealing with a file that's already in Dropbox.
Dropbox continues to update the site in the name of improvements, but things just keep getting worse.- Jonzo1237 years agoNew member | Level 2
Thanks for the help Rich. I spoke to a customer service rep from drobox who told me essentially he thinks I'm lying and that you could never just drag a file to a folder without going through the "move" tab. I've literally been doing this for the past 2 years almost every day for work. The program is called Dropbox and you can't perform the simplist drag and drop from one file into a folder? That's some irony right there.
All good, I'll just do it through another means.
Appreciate the help again!
- RTorke7 years agoNew member | Level 2
I'm having the same issue but don't even see a "move" button or tool. I'm astonished. I just started working in office that uses DropBox for everything and their folders are a hornet's nest. I've been given admin rights and still can't move any documents or folders. The only options in front of me are "download," "delete," "comment" or "version history.
It's extremely frustrating. I certainly don't have time to download all these large files to my desktop and then upload them back to the DropBox website and such a workflow would be insane.
- Sanchez7 years agoDropbox StaffHi RTorke. Welcome to our community!When you view your files and folders in list view on our site, you can select the files you wish to move by checking the box next to their name, on the left. Once you have made a selection, the Move button will appear on the right of the page :wink:
I hope this helps. If I have misunderstood your post, by all means, let me know, and I’ll be happy to take another look.Cheers!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!