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Energy Tech's avatar
Energy Tech
New member | Level 1
7 days ago

Cannot show folders in my new MacBook Pro after changing from my MacBook Pro i7 version

I have Just changed to a new MacBook Pro M2 from my MacBook Pro i7 version by migration. But the online folders doesn't appear in my new MacBook I can only see the offline folders after migration. I don't know why.

desktop
sync
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    6 days ago

    Hi Energy Tech - sorry to hear you're having issues with this.

    Can you please clarify your computer's OS version and the version and status of the Dropbox desktop app as shown in your menu bar?

    If it's up to date and not still syncing, can you take a look at your sync settings in the app's preferences and let me know if you can find the folders you mentioned?

    Thanks!

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