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Forum Discussion

emptywhitenoise's avatar
emptywhitenoise
Helpful | Level 5
3 years ago

Can't access beta forum

I received the beta and the corresponding email.  I am unable to access the beta forum.

  • Megan's avatar
    Megan
    3 years ago
    Happy Wednesday emptywhitenoise!

    I checked deeper into this, and it seems you've been accepted, and you should be able to have access to the MacOS beta forum now. 

    Can you check on your end, and confirm?
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    Hi emptywhitenoise, let's get right into this! 

    Are you signed into our Community, using the same email address that your invited Dropbox account is under? 

    Do you see an option in the email to request access on your end? 

    Let me know, and we'll take it from there.
    • emptywhitenoise's avatar
      emptywhitenoise
      Helpful | Level 5

      Today when I tried the link to join, the button was there to request to be added.  Yesterday the link brought me to the same page but there was no such button,   It kept prompting me to sign in.  I would sign and be greeted with an error page.  

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        Thank you for the speedy reply, emptywhitenoise

        I'm assuming you managed to resolve that, and get access now, right?
    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff

      Hey dreamer89, I hope you’re doing well! 

       

      Have you received any relevant communication perhaps to your email address? 

       

      If so, there should be an option there to be added directly to our beta forum. 

       

      Let me know, and we’ll take it from there.

      • richwiss's avatar
        richwiss
        Explorer | Level 3

        I'm in the same boat. I got the beta invite but can't access the forum. And I don't know if my forum user name is associated with my dropbox email or how to check it. I'd love the help!

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