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Forum Discussion
The Dropbox folder in File Explorer on my office PC is slow.
Hallo,
whenever I opena folder or a file on Dropbox from File Explorer, it always takes a lot of time, about one minute.
If I do the same form an app, example open a file fron Word or Excel, both folders and files open quickly.
This appens on my office PC only. From iPad, iPhone or home PC it works normally.
I still tried to uninstall and reinstalla Dropbox, but nothing changes.
Some suggestion, please?
Than You.
Fabio.
- Megan
Dropbox Staff
Hey Fabio Canova, welcome to our Community!
As a first step, what’s the OS version of your computer, as well as the syncing status and version of your Dropbox app?
You can find this by locating your little Dropbox icon on your taskbar, next to your WiFi and hovering your mouse over it.
How many files are currently syncing locally to your Dropbox folder? You can right click on your Dropbox folder, and select "Properties" to double check that.
Keep me posted, and we'll take it from there!
Hi.
The OS is Windows 11 pro v. 24H2
DropBox v. 218.4.4348
The files are up to date
There are 781 files and 131 folders
- Megan
Hey Fabio Canova!
If you simply quit the Dropbox app, and perform the steps you usually do to open the Dropbox folders/files, do you get the same behavior?
Do you happen to have any 3rd party app that could be monitoring, syncing or backing up your files somehow?
