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Forum Discussion

organik's avatar
organik
Helpful | Level 6
10 months ago

Can't leave beta on Mac

I have uninstalled and reinstalled, opted out of new releases, repeatedly clicked "leave beta" but dropbox insists on installing the beta. What a nightmare.     What am I missing?  The beta has...
Beta build
Desktop
Mac
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hey organik! Sorry to hear that. 

 

Can you let me know what’s the exact app version you see when hovering over the small Dropbox icon in your menu bar? 

 

That’ll help assist you further.

  • sterpstra's avatar
    sterpstra
    Explorer | Level 3
    9 months ago

    193.4.5594 Same issue here but I don't have the Leave Beta Experience option. And I also have no access to my files. Well done Dropbox!

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      9 months ago

      Hey sterpstra - sorry to jump in here, but the version you mentioned is the latest, stable version of the desktop app - not a beta one. 

       

      Could you let us know some additional information about the issue you're facing so that we can assist further? 

      • sterpstra's avatar
        sterpstra
        Explorer | Level 3
        9 months ago
        It functions like the beta. The Dropbox link is under the location section. I click on that, I get a blank white box at the bottom right corner. No files, no anything.

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