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awijas's avatar
awijas
New member | Level 1
5 days ago
Solved

Can't log in on Windows app after updating to v217

When I try to log in from the app, it opens Chrome, goes through several weird screens not related to logging in at all, then goes back to the app, shows this https://i.imgur.com/09NwVfY.png screen f...
Account Access
desktop
Windows
  • awijas's avatar
    awijas
    3 days ago

    Early access was off, but v217 was installed by winget:

    winget upgrade --id "Dropbox.Dropbox" --source winget
Found Dropbox [Dropbox.Dropbox] Version 217.3.4243

    I managed to make it work again, but only after fully uninstalling and cleaning Registry per https://help.dropbox.com/installs/advanced-reinstall and then installing v216 manually.

awijas's avatar
awijas
New member | Level 1
3 days ago

Early access was off, but v217 was installed by winget:

winget upgrade --id "Dropbox.Dropbox" --source winget
Found Dropbox [Dropbox.Dropbox] Version 217.3.4243

I managed to make it work again, but only after fully uninstalling and cleaning Registry per https://help.dropbox.com/installs/advanced-reinstall and then installing v216 manually.

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