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Forum Discussion
Can't open the Dropbox app on Macbook Pro OS 14.5. When I click, it does nothing.
Hello, after a recent repair on my macbook pro - my Dropbox Desktop App was gone, so reinstalled it and when i click on it does nothing. Doesn't open, and the Sync option is gone and it disappeared f...
Megan
Dropbox Staff
Dropbox StaffHey joshuaelectric, let's jump right into t his!
Out of curiosity, do you click on the bigger Dropbox icon on your desktop, the one looking like this: 
?
Or the smaller one, on your menu bar, next to your WiFi looking like this 
?
It might sound trivial, but have you tried re-starting your device, or even uninstalling and then re-installing the app?
Let me know more, and we'll take it from there!
Hi, and thanks for asking.. tapped the one in my Applications folder.. looks like this
Oh, and yes. tried deleting and reinstalling the app, as. well as restarting the laptop. tried both of these multiple times and app does not respond
- Hannah
Hey joshuaelectric, do you have the small Dropbox icon in your menu bar, by your WiFi icon?
And if so, what happens when you click on it?
