We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Homer712's avatar
Homer712
Explorer | Level 4
3 years ago

Community Login Password

Question about Dropbox passwords, both the desktop app and for the online Dropbox Community. When installing Dropbox on a new computer, part of the process includes logging into your Dropbox account. User name and password. When you want to login to the online (this site) Dropbox Community, is that password suppose to be the same as your account password. I just discovered (recently changed password managers) that both my passwords (desktop app & online community) are the same.


  • Homer712 wrote:

    When you want to login to the online (this site) Dropbox Community, is that password suppose to be the same as your account password.


    Yes. You sign in to the Community using your Dropbox credentials; the email address and password that you use to sign in to Dropbox. If you're already signed in to the Dropbox website, when you visit the Community and click on Sign In you will automatically be signed in with your Dropbox account.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Homer712 wrote:

    When you want to login to the online (this site) Dropbox Community, is that password suppose to be the same as your account password.


    Yes. You sign in to the Community using your Dropbox credentials; the email address and password that you use to sign in to Dropbox. If you're already signed in to the Dropbox website, when you visit the Community and click on Sign In you will automatically be signed in with your Dropbox account.

    • Homer712's avatar
      Homer712
      Explorer | Level 4

      Rich, thank you for the explanation, totally answered my question.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!