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Forum Discussion

petlinx's avatar
petlinx
Helpful | Level 5
5 months ago
Solved

Desktop app stopped working on Windows Server 2016 "Couldn't install the desktop app ..."

I've been running the Dropbox desktop app on Windows Server 2016 for a couple years, today the application stopped and the Sign In window appeared. When I sign in, I'm able to sign in successfully ho...
desktop
Install
Windows
  • petlinx's avatar
    petlinx
    5 months ago
    Found the issue, for some reason it was running in compatibility mode. Right clicked the exe and unchecked compatibility then it started working again.
Rich's avatar
Rich
Icon for Super User II rankSuper User II
5 months ago
petlinx wrote:

I've been running the Dropbox desktop app on Windows Server 2016 ... I get the error "Couldn't install the desktop app on the operating system you're using"

Dropbox doesn't support Windows Server operating systems.

 

petlinx's avatar
petlinx
Helpful | Level 5
5 months ago

Hi Rich, I know Dropbox doesnt support Windows Server but it was working fine for years then stopped all of the sudden. 

  • petlinx's avatar
    petlinx
    Helpful | Level 5
    5 months ago
    Found the issue, for some reason it was running in compatibility mode. Right clicked the exe and unchecked compatibility then it started working again.

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