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Forum Discussion
Desktop Application Will Not Allow Existing Dropbox Folder to Be Used. Error: "The folder already contains a Dropbox directory."
I have been a happy user of Dropbox for years. Until recently . . .
Dropbox recently quit working properly. The latest issue today was that it failed to load the "platform plugin windows." The ...
You should not select the Dropbox folder but the folder you wish Dropbox to be placed in. Then it will be installed in that folder.
If its on a 2nd drive and not in a folder, simply select the Drive in the chooser window.
At least this is what I am thinking based upon your post. I made this same issue at first when trying to move Dropbox all those years ago.
The installer will let you choose the location. It on the last screen before it closes under the advanced settings. Many users myself included think Dropbox was already being installed in the default location at this point in the process but it was still waiting.
Thanks, Tom, for encouraging me to try it again. I tried your suggestion and got it to point to the right location. The key, as you mention, is to not let the install process complete, but to click on the Advanced Settings on the last screen and then point it to the right place. If you don't do that, you are up a creek and have to reinstall (and also delete the incorrect Dropbox folder on your drive that it created, etc.), as the app settings do not let you repoint the Dropbox to an pre-existing location for some unfathomable reason.
Note to Dropbox Developers:
The happy, congratulatory "Take Me to My Dropbox!" click button on the congratulations-the-install-is-complete screen should be renamed as follows:
"Warning! Do not click on this button unless you want your Dropbox to be installed in the default location. If you already have Dropbox installed on this computer and it is not in the default location, clicking on this button will prevent you from accessing your existing Dropbox. Furthermore, you will not be able to point the application to your existing Dropbox through any later settings if you click on this button. Instead, you should click on Advanced Settings below. If you have read this warning and still want to click this button, you do so at your own risk."
There, that is more clear.
This is such extreme common sense and yet Dropbox has YET to do it (over 2 years later). Let's spend our time making "paper" instead of correcting our HUGE mistakes in our core product. Luckily for Dropbox, Google Drive sucks even harder. Here's hoping to a better product in the future!
Seems like a pretty important one to fix!
