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Forum Discussion
Eric A.5
10 years agoHelpful | Level 5
Desktop Application Will Not Allow Existing Dropbox Folder to Be Used. Error: "The folder already contains a Dropbox directory."
I have been a happy user of Dropbox for years. Until recently . . .
Dropbox recently quit working properly. The latest issue today was that it failed to load the "platform plugin windows." The ...
- 10 years ago
You should not select the Dropbox folder but the folder you wish Dropbox to be placed in. Then it will be installed in that folder.
If its on a 2nd drive and not in a folder, simply select the Drive in the chooser window.
At least this is what I am thinking based upon your post. I made this same issue at first when trying to move Dropbox all those years ago.
The installer will let you choose the location. It on the last screen before it closes under the advanced settings. Many users myself included think Dropbox was already being installed in the default location at this point in the process but it was still waiting.
cgoes
8 years agoHelpful | Level 5
Running into the same issue, two years later. I've been a paying customer since 2012, and have championed Dropbox heavily to everyone I know. However, it has become clear to me the last few years that company and by extension the developers do not listen to the community. This is definitely not the first issue I've seen or personally run into that hasn't been fixed or even addressed for one or several years.
At this point, I'm considoring jumping ship to Microsoft, which offers the same amount of storage (1TB) along with a professional office toolset AND a product that is actively developed to boot. (Updates that change nothing of consequence do not count as "active development", sorry) Unless something changes in the next year, I will very likely not be renewing my Plus subscription.
Sorry that this is off-topic, but there didn't seem to be a better place to put this. While submitting "suggestions" seems to have no effect, perhaps a public post will.
- ZoeKira8 years agoNew member | Level 2
I fixed it by deleting the original Dropbox folder. You have to start by showing the hidden files in finder via Terminal (Steps: https://www.dropbox.com/help/desktop-web/hidden-folder ) Just remove the folder called Dropbox, then hide the hidden files again via Terminal and you're good to go!
- peaches7 years agoExplorer | Level 3
I had my Dropbox folder on my machine, in a specified location. Something happened to the app and it re-started asking me to link an account. So out of nowhere the app stopped to be linked to my machine. When I try to link it again it immediately creates a Dropbox folder in the home directory. My home directory doesn't have enough space for it to sync so it crashes. I'm in an Ubuntu, so I cannot see those advanced options to pick folder because everything is done in the terminal. When I try to point it to the old directory it simply gives an error when moving and still keeps location in my home directory. I need urgent help as I'm finishing my Ph.D. thesis and I am not able to work if the files aren't sync in both my laptop and my machine.
Anyone knows how can I select the path to the folder through the terminal?
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