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Forum Discussion
Eric A.5
10 years agoHelpful | Level 5
Desktop Application Will Not Allow Existing Dropbox Folder to Be Used. Error: "The folder already contains a Dropbox directory."
I have been a happy user of Dropbox for years. Until recently . . .
Dropbox recently quit working properly. The latest issue today was that it failed to load the "platform plugin windows." The ...
- 10 years ago
You should not select the Dropbox folder but the folder you wish Dropbox to be placed in. Then it will be installed in that folder.
If its on a 2nd drive and not in a folder, simply select the Drive in the chooser window.
At least this is what I am thinking based upon your post. I made this same issue at first when trying to move Dropbox all those years ago.
The installer will let you choose the location. It on the last screen before it closes under the advanced settings. Many users myself included think Dropbox was already being installed in the default location at this point in the process but it was still waiting.
David B.117
10 years agoNew member | Level 1
Thankyou Tom Eric & Svibly...
It seems thanks to you guys someone has been doing some programming/clarification of the
Install process. Since March this year when I last tried a reinstall things have improved. Following your advice I used the advanced setting to specify the drive that had the preexisting installation of dropbox which was already G:/Dropbox/Dropbox after it had refused to use my existing settings last time and started deleting redownloading everything. This time it saw the existing installation and started indexing it straight away before I pressed the ok button...? I watched it carefully as I didn't keep a 220Gb backup in case it ran amok. Everything seems to be ok and it is uploading and downloading the the few recently changed files and all the directories seem to be there. The only possible thing to look at is it points out you need to use selective sync during the installation saying "your Dropbox is 220Gb and you only have 10Gb free on the "C:" drive." This is before you choose the location so you don't yet know if you can get it to find, reindex and use the files in the existing installation.
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