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Forum Discussion

Eric A.5's avatar
Eric A.5
Helpful | Level 5
10 years ago

Desktop Application Will Not Allow Existing Dropbox Folder to Be Used. Error: "The folder already contains a Dropbox directory."

I have been a happy user of Dropbox for years. Until recently . . . Dropbox recently quit working properly. The latest issue today was that it failed to load the "platform plugin windows." The ...
Desktop
Setting up the apps
  • Tom_H's avatar
    Tom_H
    10 years ago

    You should not select the Dropbox folder but the folder you wish Dropbox to be placed in. Then it will be installed in that folder.

    If its on a 2nd drive and not in a folder, simply select the Drive in the chooser window.

    At least this is what I am thinking based upon your post. I made this same issue at first when trying to move Dropbox all those years ago.

    The installer will let you choose the location. It on the last screen before it closes under the advanced settings. Many users myself included think Dropbox was already being installed in the default location at this point in the process but it was still waiting.

Michael W.27's avatar
Michael W.27
New member | Level 1
9 years ago

Same problem!

This fix doesn't work for Windows 10 installer.

The advances option doesn't exist.

PLEASE  HELP

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