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Forum Discussion
attafox
12 months agoExplorer | Level 3
Don't see online only option in the context menu
We have a paid subscription for Dropbox Family, and for any folder (inside or outside the Family Room), do not see an option for either a file or folder to make Online Only. Running Windows 10. Scree...
attafox
12 months agoExplorer | Level 3
Hi Jay. I had already tried reinstalling the Dropbox app as an attempt to solve. So that didn’t work.
And I have also tried accessing via the explorer icon as well as the Dropbox icon and then directly from the apps menu. None work.
And I have also tried accessing via the explorer icon as well as the Dropbox icon and then directly from the apps menu. None work.
- Jay12 months agoDropbox Staff
When you originally installed the Dropbox desktop application, did you install it with admin privileges?
Is this a company-managed device, or a personal machine?
- attafox12 months agoExplorer | Level 3Personal
- Nancy12 months agoDropbox Staff
Hi from me as well, attafox! Hope you’re doing well.
Can you send me a full screenshot of how your files/folders show within your local Dropbox folder? I’d like to check for any syncing icons.
Also, do you have any third-party apps that could be interfering with Dropbox?
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