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Forum Discussion
Don't see online only option in the context menu
We have a paid subscription for Dropbox Family, and for any folder (inside or outside the Family Room), do not see an option for either a file or folder to make Online Only. Running Windows 10. Scree...
Jay
Dropbox Staff
Dropbox StaffWhen you originally installed the Dropbox desktop application, did you install it with admin privileges?
Is this a company-managed device, or a personal machine?
Personal
- Nancy
Hi from me as well, attafox! Hope you’re doing well.
Can you send me a full screenshot of how your files/folders show within your local Dropbox folder? I’d like to check for any syncing icons.
Also, do you have any third-party apps that could be interfering with Dropbox?
Nancy wrote:Hi from me as well, attafox! Hope you’re doing well.
Can you send me a full screenshot of how your files/folders show within your local Dropbox folder? I’d like to check for any syncing icons.
I do have One Drive as well - and for some reason *all* of my desktop has been moved to Dropbox (which I did not do ... it happened after I tried to link One Drive to get my iphone photos ported over) Not sure what third party apps would interfere.
Multiple screenshots:
Note the My PC on this next one:
Also, do you have any third-party apps that could be interfering with Dropbox?
- Jay
Thanks for the images, could you try right clicking one of those folders again, showing the context menu once more, and also showing the folder name in the screenshot?
