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Forum Discussion

Neil_Stanley's avatar
Neil_Stanley
Helpful | Level 5
3 years ago

Dropbox and Windows 11 - not autostarting

Although all the settings say it should be, my recently installed copy of Dropbox on a new W11 machine is not autostarting on switch on. I'm having to start it manually. One PC and 2 iOS systems can ...
Desktop
Setting up the apps
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Windows
  • Rich's avatar
    Rich
    3 years ago
    Neil_Stanley wrote:

    Tried that (144.4.4491) - on reboot still no tray icon but DbxSvc exists in Task Manager.

    Go into Windows Settings/Apps/Startup and make sure Windows hasn't disabled the startup of Dropbox.

     

     

kndclark-125328012's avatar
kndclark-125328012
Helpful | Level 5

So none of the suggested fixes worked for me. In startup apps and in the app profiles it was already set to startup when the system starts. I do think I have solved the issue for my machine.

I looked in the task scheduler and there were two entries for Dropbox and both were disabled. I deleted the one that didn't look as complete and enabled the other. On reboot Dropbox was running. I hope this continues to work.

 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi kndclark-125328012, thanks for the update! 

 

Keep an eye out for this, and update us if you come across any issues again. See you around!

  • r-c-195's avatar
    r-c-195
    Helpful | Level 6
    2 years ago
    Hello,
    Unfortunately the problem is back. Not sure of running CCleaner is causing the issue.
    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Sorry to hear the issue came back, r-c-195. 

       

      Have you disabled CCleaner and the Dropbox app still doesn’t automatically launch when you turn on your computer?

      • r-c-195's avatar
        r-c-195
        Helpful | Level 6
        2 years ago

        Disabling CCleaner didn't work.  In fact the mystery is that when Windows 11 starts, the Startup option to have Dropbox start automatically switches off.

         

        It's like when Windows restarts, something is causing the 

        Dropbox setting to automatically turn off.

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