We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

OscarV's avatar
OscarV
Explorer | Level 4
7 years ago

Dropbox app freezing Windows Explorer

Hi! I'm having troubles with the Dropbox desktop app. It is syncing correctly, and I can access it just fine through my Windows Explorer, but after selecting a file it crashes my Explorer. I have t...
Desktop
Setting up the apps
Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
Hey iHate2, sorry to hear that you're facing this issue, let me follow-up a bit more closely towards resolution!
 
For starters, kindly note that I’ve moved your post under this discussion, just so as to ping you to Walter’s reply to the OP. Have you by any chance tried whether an Advanced re-installation helps amend this discrepancy by any chance? 
 
If you’ve already done so, please do let me know of the results in your next message, just in order to take it from where you’ve left off on your end. I look forward to hearing back back from you! 
iHate2's avatar
iHate2
Helpful | Level 5
6 years ago

I have already tried Advanced re-installation following the steps of that page and it didn't fix the issue.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!