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Forum Discussion
Dropbox app freezing Windows Explorer
Hi! I'm having troubles with the Dropbox desktop app. It is syncing correctly, and I can access it just fine through my Windows Explorer, but after selecting a file it crashes my Explorer. I have t...
Jay
Dropbox Staff
Dropbox StaffHi Rady Ry, thanks for posting today!
I’ve merged your post here with other users experiencing the same issue.
If you’re not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
Let me know how it goes!
Similar/same Issue over here. Dropbox just shows there are 59 files to synchronise, but it never finishes one of them. Interestingly, it still uploads the other changes. But it blocks all of the drive that its installed on, so that I can't work on documents or anything.
Absolute gamebreaker the only thing that helped for me was a complete reinstall, but thats a lot of work to back up everything and set up everything again. I did it last month, but after a couple of weeks, the problem just suddenly appeared again.
Looks like the problem is known for quite some time now and nothing gets fixed.
@support team:
Please don't just suggest an advanced reinstall, I read the thread, it didn't work for anyone. And even more so: its not a solution to do so every week.
- Tried everything in this thread nothing works! I have loved Dropbox through the years and sung its praises to all who will listen, but this is quite frustrating. Any chance of fixing soon?
