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alreadytaken's avatar
alreadytaken
Explorer | Level 3
3 years ago
Solved

Dropbox app gives a message about updating on Ubuntu 22.04

Hello

I have installed dropbox on Ubuntu 22.04. Since a few days it complains that I need to update it. It is version 149.4.4568

I have downloaded the deb on https://www.dropbox.com/install-linux

and did run that installer.

Problems still exists.

How can I solve this?

Thank you

  • Hi alreadytaken,

    Make sure your Dropbox application is closed/isn't running (no any icon, dialogs, messages - like the above, etc). Next execute following command in a terminal window:

    rm -rf ~/.dropbox-dist

    Might needed to wait for a moment and after shell prompt comes back in terminal window, try launch the application anew. 😉 Is it working now?

    Hope this helps.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey alreadytaken, thanks for bringing this to our attention.

     

    Would you mind giving us some more info on this?

     

    If you're getting a specific error message, can you also send us a screenshot, so we can look into it?

     

    Cheers!

    • alreadytaken's avatar
      alreadytaken
      Explorer | Level 3

      well, what more info do you need? I am a happy dropbox user who installed it on ubuntu 22.04 in the past using the previous mentioned guide. Now this pops up. And I can't get rid of it. If I click on update it takes me to the setup instructions. I installed it as per the instructions there, but get the same error message.

      Thank you

      • Здравко's avatar
        Здравко
        Legendary | Level 20

        Hi alreadytaken,

        Make sure your Dropbox application is closed/isn't running (no any icon, dialogs, messages - like the above, etc). Next execute following command in a terminal window:

        rm -rf ~/.dropbox-dist

        Might needed to wait for a moment and after shell prompt comes back in terminal window, try launch the application anew. 😉 Is it working now?

        Hope this helps.

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