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DB187's avatar
DB187
New member | Level 1
25 days ago

Dropbox app is stuck on "starting" endlessly.

Hello, since Weeks i have the same Problem on my Windows Desktop App. Dropbox ist starting after reboot but it loads endlessly.... nothing happend               I tried... ...
desktop
Dropbox Basic
Windows
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
24 days ago

Hey DB187, let's jump right into this! 

Could it be that there are more than 300K files in the Dropbox folder? Could you check its properties, and let me know? 

Keep me posted, and we'll take it from there! 

  • DB187's avatar
    DB187
    New member | Level 1
    24 days ago

    Hey,

    no there are never more then 300k files in my Dropbox account... not more then 100...

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      24 days ago

      Hey DB187, let me jump in here, too. Can I suggest an advanced reinstall as the next step? 

      If this doesn’t work either, please let me know.

      • DB187's avatar
        DB187
        New member | Level 1
        23 days ago

        hey, i make the advaned reinstall but same problem...

         

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