You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Dropbox app on Windows 7, and the pop-up system tray appears funky.
I have a little old notebook that's 1024x600 screen and Windows 7, and it's been long since I can't easily see and change some settings in the app interface unless I do some hacks.
I searched some ...
Walter
Dropbox Staff
Dropbox StaffHey avengerx - thanks for bringing this to our attention.
Could you send us a screenshot of what's troubling you so that we can make sure we're on the same page?
Also, what version of the Dropbox desktop app are you using at the moment?
Any additional information is more than welcome!
Here you go:tray popup screen just after reboot as it starts up
tray popup after it somehow "settles in"
preferences dialog with cut content - backups tab
preferences dialog with cut content - notifications tab
preferences dialog with cut content - sync tab
I think this pretty much covers it all.
Oh, there isn't a version string in any screenshot! It reads here: 200.4.7134. I just downloaded this version yesterday. The previous one it had (don't remember the number anymore) I had issues just with screenshots 1-2 from my previous post. This Something between the versions introduced the issue in preferences dialog, at least as far as I browsed yesterday before updating.
- Megan
Hey avengerx, thanks for the added info!
You mentioned this been happening for a long time, right? Would you by any chance be able to recall when this started happening?
Also, it might sound trivial, but have you tried a complete reboot of your computer?
Megan wrote:Hey avengerx, thanks for the added info!
You mentioned this been happening for a long time, right? Would you by any chance be able to recall when this started happening?
Also, it might sound trivial, but have you tried a complete reboot of your computer?
No chance! It's been a long time, over years.
Would you by any chance be able to recall when this started happening?Also, it might sound trivial, but have you tried a complete reboot of your computer?
Megan wrote:Hey avengerx, thanks for the added info!
You mentioned this been happening for a long time, right? Would you by any chance be able to recall when this started happening?
Also, it might sound trivial, but have you tried a complete reboot of your computer?
I turned it on when I took the screenshots today. No telling how many reboots since the issue started.
I don't even remember how it was when it worked. It simply broke in an update and I just let it go as I didn't really use dropbox settings/interface. It only bothered me this time because it was not syncing and once I updated, it enabled some kind of online-only mode that was removing all local copies of files and I needed to switch it off in settings. (btw that was quite the intrusive change IMO -- albeit the app was saying it would keep only "new" files online, it was wiping clean a lot of files from my dropbox (not shared) during its first sync.
- Walter
Thanks for the additional information avengerx - much appreciated!
The issue can be resolved by making DPI scaling adjustments directly to the Dropbox application without making the change to your complete system.
Please follow the steps below to make these changes:
- Open Windows File Explorer.
- Copy and paste this file path in the search bar: C:\Program Files (x86)\Dropbox\Client.
- Right-click on the Dropbox application in this folder.
- Select Properties.
- Click the Compatibility tab.
- Select Change high DPI settings.
- Check the box labeled Override High DPI scaling behavior.
- Click the drop down menu and ensure System (Enhanced) is selected.
- Click Apply to save the changes.
- Restart your device.
- Open Dropbox from the system tray.
Let me know how it goes!
Hello! It was so good and simple a solution I would totally love it... if it worked. 😅
At least my installation of Windows 7 -- and I had it when Windows Update rolled out (so I should have the latest of what it had to the time) doesn't fancy all those DPI settings you mentioned. All it has about DPI in the Compatibility tab is:
Compatibility tab for the Dropbox.exe properties.
The checked option didn't work over a restart of just dropbox or full reboot of the machine. Still the same in both screens.
By the way, I could see the previous version I had while browsing for the executable. It was 175.4.5569. It was no longer syncing, no error messages whatsoever, I simply updated and syncing started working again.
Just in case, that's a Windows 7 6.1, build 7601; 32-bit. Little Intel Atom CPU is, according to autoexec.bat & config.sys file dates, 15 years old in 6 days! Jun 10th, 2009.
There's maybe another way to disable this high-dpi-scaling rule if the Dropbox client obeys some Windows directive before choosing to look so spacey, I'll take a look over the internet, if you have the name of the technology or whatever the client looks up would save me lots of digging in procmon finding it out.
