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Forum Discussion

wwmiller3's avatar
wwmiller3
Helpful | Level 6
4 years ago

Dropbox Apple Silicon (M1) install

Hi,   I recently purchased a MacBook Pro 13" with the M1 processor and I cannot seem to get a native install of Dropbox for this chipset. From searching the community, it seems like M1 support sh...
Desktop
Dropbox Plus
Install
Mac
Setting up the apps
  • Emmet's avatar
    Emmet
    3 years ago

    Hi all,

    Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.

     

    If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.

sebax's avatar
sebax
Helpful | Level 5
4 years ago

This is outrageous. You guys in Dropbox really haven't been able to fix this already!  The amount I pay for the premium dropbox service makes me wonder if its not time to change the service for another one. I love you guys but this is definitely not OK

  • xjayxx's avatar
    xjayxx
    Helpful | Level 6
    4 years ago

    It seams the Code-Base of dropbox ist not good. Usually its a matter of max. few days updating to universal with M1 and Intel Support. 

    to exaggerate: 1 click on Compile universal that it. Then fix the bugs and that's it. 1 week for an update that could have been done last summer with the Apple Silicon Dev Kit. 

     

    They just don't care or they are just Lazy. 

     

    Its a F***ing File sync App not a huge app like Photoshop. But even Adobe managed the M1 compatibility with most of their apps. 

     

     

    • Mannaffolki's avatar
      Mannaffolki
      Collaborator | Level 8
      4 years ago

      Agreed!

       

      We've gone yet another couple of weeks with no news.

      At this point I wonder whether this non-communication means Dropbox can't fix it or they are indeed just too lazy and won't do it until it's too late for most of us.

      My dropbox is running out in 6 months, but if they continue barely communicating — and when they do, they're not saying anything relevant — I'll change to a different platform even before that time runs out.

       

      Get your act together, Dropbox! We are paying customers and you just leave us in the cold.

      Megan 

      • ChrisBoxDrop's avatar
        ChrisBoxDrop
        Helpful | Level 6
        4 years ago

        I really think that they just didn't/couldn't plan for it in the code. I am not sure m1 support would change anything as it is

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