You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Dropbox Apple Silicon (M1) install
Hi,
I recently purchased a MacBook Pro 13" with the M1 processor and I cannot seem to get a native install of Dropbox for this chipset. From searching the community, it seems like M1 support sh...
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
I have been watching this thread closely for a while to see if anything happens, but as we know, no dice. I contacted their support in hopes to get to a Product Manager but no such luck.
I have logged an idea with Dropbox in the hopes that gets to the Product Team opposed to the front line support team.
👍👍👍👍 Please vote on the Idea: 👍👍👍👍
Threatening to leave or actually leaving a company is a deranged reply. The rally for DB to upgrade to MI native software has 3 votes (including mine). You can't expect a company to care about an issue if the customers do not.
Deranged? Strong words for customers' dissatisfaction with a company that has the reach and resources that Dropbox does, and has yet to provide users with even a beta to demonstrate that they are in some sort of a "rally", as you call it.
What other voice do customers have than their choice to either support or not support a company with their subscription investment? Nothing deranged about it to withdraw support after a while.And customers obviously *do* care, as you can see in this thread. But I do agree with you that upvoting this "idea" is also a voice that we have, so I also just upvoted it, even though I believe it to be a necessity, rather than an idea or feature.
I see the same attitude in threads about Apple..."I have been a customer since the moon landing....I will leave if...Thats it! I'm cancelling if...if I don't get my way!!". I choose my words carefully. This kind of entitled reply is "deranged" because it is ineffectual; it is an illusion of power. Companies direct their resources to deliver the good and services that the majority of their customers want. That is why they inundate you with surveys.
Rally other people for your M1 native software. But like any request, even requests that sound more like emotional demands, you won't convince Dropbox (or Apple) to do anything unless they understand a significant number of their customers want this change. (There are 3 votes so far for an M1 version, compared to thousands for others)
Dropbox will get to M1 native versions eventually for the long term health of the service. There is a percentage of Dropbox customers that are with Apple, there is percentage of those Apple users that have M1 chips. To focus resources on this feature at the present time is obviously not a priority.
I voted it up. I want it to happen. Guess why? Because I'm on a M1 Mac. I didn't care less last week about Dropbox and M1 because I didn't have one. Thats not a coincidence.
Then again. I'M LEVEL 9!!! (Like the Beatle's Song!) Dropbox better DO iT! or I'LL USE MORE CAPS!!!
Updating this little sync app is a matter of days. If the code is good a few hours... Even a intern can do that.
- I seriously doubt that it’s a trivial task to make this a Universal app, because Dropbox chose to turn what used to be a simple syncing app into a bloated “do everything” app.
They painted themselves into a corner just as Apple did with iTunes (now turned into 3 separate apps), or like Adobe has now done with their Creative Cloud app, which now combines so many functions outside of being just a Dashboard to install/deinstall/update all of their software, that they also still don’t even have a beta Universal version even though they already have full release Apple Silicon versions of Photoshop, Lightroom, and Illustrator, and beta AS versions of most of their other apps (save for After Effects and a few others).
Dropbox has become bloatware and we Apple Silicon users are paying the price…and staying mum is not doing them (or us) any favors.
A lot of moaning, but only 31 votes (including mine - I got my M1 today) to get Dropbox to port to M1.
Please go here and add your vote - you will see other ideas have much more support:
I agree on voting, but I also think this is not a feature request. Most users won't vote for this, because they don't even know what they are voting for. There are more requests that should not need a vote, they seem very obvious, for example:
- dark-mode, every OS and every App I use have these features, it's requested many times. Even now that Dropbox is basically a web-app running on the desktop Dark Mode this request is stil "In Review". It's like Dropbox is living in a cave :S (source)
- The overlay icons problem in Windows, it's basically a bug.. or at least a dirty hack from Dropbox (source)
In regard to M1 support, how can this be blocked as a 'suggestion', is Dropbox going to wait until it just breaks? (oh, wait they did that last year) (source ). The developers probably know that Rosetta 2, which is used as a temporary compatibility layer is just that: "a temporary compatibility layer" provided by Apple to give developers some time to port over to the new architecture, user should not need to vote to get this in the developers agenda!
My guess is that it is probably on the agenda, the question is: are we going to need to wait until it breaks, like last year.
Another month and no news from Dropbox.
Dropbox is now the ONLY application running on Rosetta on my MacBook. We already knew people at Dropbox are just a bunch of lazy bastards but this is just going too far.
I am not renewing my subscription.
- A vote on that post won't change one thing. But this thread sure does bring out the apologists. This is my last post in this thread
