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Forum Discussion
wwmiller3
4 years agoHelpful | Level 6
Dropbox Apple Silicon (M1) install
Hi,
I recently purchased a MacBook Pro 13" with the M1 processor and I cannot seem to get a native install of Dropbox for this chipset. From searching the community, it seems like M1 support sh...
- 3 years ago
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
jwlimages
Explorer | Level 4
Sorry to go off topic a bit, but I cannot find a way to start a new thread.
So I just configured a new Macbook Pro 16 with the M1 Max chip. I ran Migration Assistant from my old MBPro, but then realized I needed to change my short User name (& therefore the name of my Home folder). I got that done successfully, but Dropbox can't seem to deal with this. It keeps throwing up a message about needing to change permissions for {former name of Home folder} - this is a simple window seeking input of user password, but no option to edit folder name or otherwise tell Dropbox which folder to use. Of course when I enter the password nothing happens, because in fact the old folder name Dropbox cites is long gone from my machine.
I have stripped out all Dropbox-related files from the hard disk, re-downloaded & reinstalled Dropbox, but nothing changes this behavior. Does anyone have any suggestions for how I might fix this? (oh yes, in every other respect this machine is a dream! and no other apps seem to have trouble with the changed User name)
Thanks,
John
Rob T.5
3 years agoExplorer | Level 3
Hey John,
I had the same problem from my migration. Oh, Dropbox... enjoy your inertia!
Here's how I fixed it, requires some terminal time so tread lightly
1. create an alternative admin user
2. reboot
3. login as the alternative user, not your main user
4. open the terminal fix permissions and relocate, depending on which folders are linked. I only linked my Desktop, Documents to Dropbox for auto-backups. You will need to change these commands for your account. If you do not understand, don't run these commands! (readlink Documents is to prevent you from operating on files that are not symlinks)
$ cd /Users/yourusername/Dropbox
$ OLD_TARGET=$(readlink Documents)
$ readlink Documents && sudo chflags -h nouchg Documents
$ readlink Documents && rm Documents
& cp -a $OLD_TARGET ~/
Do this for the remaining symlink folders you need to fix.
5. Log back in as your normal user, setup the backup process again. Make sure to rename your computer before doing this. My new MacBook kept the same name as my old one, so the new Dropbox backup directory was oddly named.
- jwlimages3 years agoExplorer | Level 4
Hi Rob,
Hmm, I think I will need to learn a bit more about the specific references in Terminal before trying this. But thank you very much for this reply.
John
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