You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Jose_Lascurain
3 months agoNew member | Level 2
Dropbox application not working when I click my icon on the task bar.
Hello
I'm a DROPBOX PLUS user in 3 different PCs. Along more than a year the application does not open. But the icon appears on the taskbar and sincronization keeps functioning. But unable to see o...
- 3 months ago
Thanks for the update, Jose!
You don't lose anything at all and I'm glad I could help. 🙂
If you need anything else, let us know.
Have a great weekend!
Megan
3 months agoDropbox Staff
Hey Jose_Lascurain, welcome to our Community!
Are you referring to the larger Dropbox icon that re-directs you to your Dropbox folder, or the smaller one, next to your WiFi? I'm assuming the latter, right?
You mentioned that the icon is there, but it isn't functioning. Do you mean that when you click on it, nothing happens?
Can you try hovering your mouse over the little Dropbox icon on your task bar, next to your WiFi, and let me know which version of the app you're currently using?
Keep me posted!
- Jose_Lascurain3 months agoNew member | Level 2
Hello Megan. It is 206.4.6506.
- Jose_Lascurain3 months agoNew member | Level 2
- Jose_Lascurain3 months agoNew member | Level 2
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!