We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

dhayduk's avatar
dhayduk
Explorer | Level 4
4 years ago

Dropbox "Connecting..." with VPN

Been using Dropbox for many years. Normally DB is connected and status is "up to date". And it had been then when I started VPN to the office, that DB would lose connection (not surprising) and would...
Desktop
Setting up the apps
Windows
dhayduk's avatar
dhayduk
Explorer | Level 4
4 years ago

Oh, should have mentioned that if I disconnect from the VPN, then Dropbox will successfully connect after a few seconds.

 

Also, if VPN is connected and I completely kill dropbox and restart - then it will connect successfully. But then when I disconnect VPN, it will stay in "Connecting..." mode.

 

So basically, it doesn't like having the network endpoint changed while it is running (and doesn't seem to actually retry the connection)...

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Related Content