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mblatz01's avatar
mblatz01
Explorer | Level 3
2 years ago

Dropbox Context Menu (Including "Copy Dropbox Link") not Appearing in Explorer

Windows 10 Home Edition 64-bit, ver 22H2 Dropbox ver 173.4.6706   When I open up my Dropbox folder from DB desktop app (using folder icon in Dropbox panel displayed):       And t...
desktop
GUI
Windows
mblatz01's avatar
mblatz01
Explorer | Level 3
2 years ago

Reinstall and reboot done as requested, using admin rights (not strictly necessary, I understand) and seemed to occur without issue?  (If there is an installation log that is human-readable, I'd review or send if you can point me to it)

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Sorry for jumping in, mblatz01!

 

Just to clarify; did reinstalling the Dropbox app resolve the issue you were having?

  • mblatz01's avatar
    mblatz01
    Explorer | Level 3
    2 years ago

    Jay Nancy   Sorry for the delay responding (I didn't receive an email notification for some reason?)...no, it did not.  Exact same behavior (links presented for folders, not for files) still persists.

     

    And, if it is diagnostically meaningful, the Dropbox app window that appears in corner when I click on QuickLaunch icon also has the "link" icon presenter to right of list of recent files and etc. grayed out/not usable.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi again, mblatz01! 

       

      Can you send one extra screenshot of the “link icon” that you mention, so that I can have a visual? 

       

      Also, did you recently upgrade your Windows OS (right before this issue occurred) or not really?

      • mblatz01's avatar
        mblatz01
        Explorer | Level 3
        2 years ago

        re: O/S, no, not a major upgrade.  Of course, Windoze more or less does whatever it wants re: weekly or monthly fixes/patches/releases.  But to be fair, I am not really sure when I lost the DB file level "create link" functionality.  And, to be clear, I can get a link if I got to Dropbox on the web and login, it's just a PitA.

         

        The "link icon" I referred to is the middle one when a line item in the app panel is hovered over (the first and second are disabled/grayed out, the third (the ellipsis) is active:

         

         

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