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JCplusULTRA's avatar
JCplusULTRA
Explorer | Level 4
2 years ago

Dropbox corrupts Windows 10 Start Menu

Dropbox keeps corrupting my Windows 10 start menu after a few days. The symptom it creates is folders pinned to the start menu no longer close the start menu when clicked. The only solution to fixing...
Desktop
Windows
  • Hannah's avatar
    Hannah
    2 years ago

    Thanks for the update on this, JCplusULTRA.

     

    It seems that you're running a beta version of the app, which is experimental, so that might be causing this.

     

    Can you turn off the "early releases" option here and then simply reinstall the app and see if that helps?

JCplusULTRA's avatar
JCplusULTRA
Explorer | Level 4

Windows 10 22H2

Status is up to date. Version 185.4.6054

No 3rd party apps. Using Windows's built-in firewall and anti-virus.

  • JCplusULTRA's avatar
    JCplusULTRA
    Explorer | Level 4
    2 years ago
    No
    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Sorry to jump in too, JCplusULTRA. 

       

      Can you please give the advanced reinstall a go, and let me know if it helps?

      • JCplusULTRA's avatar
        JCplusULTRA
        Explorer | Level 4
        2 years ago

        It didn't help at all. The problem is back a few days after an advanced reinstall.

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