We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Fifis's avatar
Fifis
Helpful | Level 6
2 years ago

Dropbox daemon downloader freezes at 90+% on fresh Linux Mint 21.1

Good afternoon!

 

I cannot install Dropbox on the freshly installation of Linux Mint 21.1 because the downloading of the daemon freezes after 91% or 93%. The download becomes unresponsive, and a python3 process takes 100% of one core. I have to kill it manually. Sometimes, it hangs the entire system. There is no .dropbox or .dropbox-dist folder in the home yet.

 

On the same machine, on the same Linux Mint 21.1 (that I have been upgrading from 18.3 gradually), it was working without a hindrance.

 

Console log:

 

 

Starting Dropbox.../usr/bin/dropbox:303: PyGIDeprecationWarning: Since version 3.11, calling threads_init is no longer needed. See: https://wiki.gnome.org/PyGObject/Threading
  GObject.threads_init()
/usr/bin/dropbox:453: PyGTKDeprecationWarning: Stock items are deprecated. Please use: Gtk.Button.new_with_mnemonic(label)
  self.ok = ok = Gtk.Button(stock=Gtk.STOCK_OK)
/usr/bin/dropbox:458: PyGTKDeprecationWarning: Stock items are deprecated. Please use: Gtk.Button.new_with_mnemonic(label)
  cancel = Gtk.Button(stock=Gtk.STOCK_CANCEL)
/usr/bin/dropbox:348: DeprecationWarning: setDaemon() is deprecated, set the daemon attribute instead
  t.setDaemon(True)
/usr/bin/dropbox:334: PyGIDeprecationWarning: GObject.idle_add is deprecated; use GLib.idle_add instead
  GObject.idle_add(self.loop_callback, *ret)
	Killed

 

 

System information:

 

 

  Kernel: 5.15.0-67-generic x86_64 bits: 64 compiler: gcc v: 11.3.0 Desktop: Cinnamon 5.6.7
    tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy

 

 

How can I proceed with the installation of Dropbox?

 

Yours sincerely,

Andrew.

  • Fifis's avatar
    Fifis
    2 years ago

    Hello!

    Frankly, it must have been a heisenbug. I rebooted many times, downloaded the headless version, came home, retried... and the good old `dropbox_2020.03.04_amd64.deb` worked and is now syncing perfectly. It shall remain a mystery forever why it was not working... sorry for not being able to reproduce the problem, so it is solved now.

     

    Maybe in the future, one may need to do something about the 'deprecated' warnings:

    Starting Dropbox.../usr/bin/dropbox:303: PyGIDeprecationWarning: Since version 3.11, calling threads_init is no longer needed. See: https://wiki.gnome.org/PyGObject/Threading
      GObject.threads_init()
    /usr/bin/dropbox:453: PyGTKDeprecationWarning: Stock items are deprecated. Please use: Gtk.Button.new_with_mnemonic(label)
      self.ok = ok = Gtk.Button(stock=Gtk.STOCK_OK)
    /usr/bin/dropbox:458: PyGTKDeprecationWarning: Stock items are deprecated. Please use: Gtk.Button.new_with_mnemonic(label)
      cancel = Gtk.Button(stock=Gtk.STOCK_CANCEL)
    /usr/bin/dropbox:348: DeprecationWarning: setDaemon() is deprecated, set the daemon attribute instead
      t.setDaemon(True)
    /usr/bin/dropbox:334: PyGIDeprecationWarning: GObject.idle_add is deprecated; use GLib.idle_add instead
      GObject.idle_add(self.loop_callback, *ret)
    /usr/bin/dropbox:344: PyGIDeprecationWarning: GObject.idle_add is deprecated; use GLib.idle_add instead
      GObject.idle_add(self.on_done)

     

    After it reached 100%, it started loading the fq extensions without a hindrance. Thank you for your prompt reply!

     

    Yours sincerely,

    Andrew.

  • Здравко's avatar
    Здравко
    Legendary | Level 20

    Hi Fifis,

    Try following command:

    cd ~ && curl -L https://www.dropbox.com/download?plat=lnx.x86_64 | tar xzf - && dropbox start

    Is it working now? 🤔

    Hope this helps.

    • Fifis's avatar
      Fifis
      Helpful | Level 6

      Hello!

      Frankly, it must have been a heisenbug. I rebooted many times, downloaded the headless version, came home, retried... and the good old `dropbox_2020.03.04_amd64.deb` worked and is now syncing perfectly. It shall remain a mystery forever why it was not working... sorry for not being able to reproduce the problem, so it is solved now.

       

      Maybe in the future, one may need to do something about the 'deprecated' warnings:

      Starting Dropbox.../usr/bin/dropbox:303: PyGIDeprecationWarning: Since version 3.11, calling threads_init is no longer needed. See: https://wiki.gnome.org/PyGObject/Threading
        GObject.threads_init()
      /usr/bin/dropbox:453: PyGTKDeprecationWarning: Stock items are deprecated. Please use: Gtk.Button.new_with_mnemonic(label)
        self.ok = ok = Gtk.Button(stock=Gtk.STOCK_OK)
      /usr/bin/dropbox:458: PyGTKDeprecationWarning: Stock items are deprecated. Please use: Gtk.Button.new_with_mnemonic(label)
        cancel = Gtk.Button(stock=Gtk.STOCK_CANCEL)
      /usr/bin/dropbox:348: DeprecationWarning: setDaemon() is deprecated, set the daemon attribute instead
        t.setDaemon(True)
      /usr/bin/dropbox:334: PyGIDeprecationWarning: GObject.idle_add is deprecated; use GLib.idle_add instead
        GObject.idle_add(self.loop_callback, *ret)
      /usr/bin/dropbox:344: PyGIDeprecationWarning: GObject.idle_add is deprecated; use GLib.idle_add instead
        GObject.idle_add(self.on_done)

       

      After it reached 100%, it started loading the fq extensions without a hindrance. Thank you for your prompt reply!

       

      Yours sincerely,

      Andrew.

    • steve m.5's avatar
      steve m.5
      Explorer | Level 4

      I had the same problem today, 18th July, and the same solution worked for me.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!