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New member | Level 1

7 months ago

Dropbox desktop app can't connect after a Windows 11 update

After Win11 update to 24H2, Dropbox app on laptop stop connecting, I need to use web version, but desktop app not connects any more. Checked forums, firewall and antivirus but no solution yet. I ha...

Dropbox Community Moderator

6 months ago

Hey aalves, a few hours ago a new version of the Dropbox app was released; can you update it on your computer to see if that helps?

aalves

New member | Level 1

6 months ago

No. Doesn't work. Now getting a "no internet connection" "your computer is currently offline. Please check your network settings." message from Dropbox. I have tried everything I can find online for this error too and it won't load. getting frustrated as I use Dropbox for work.

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Checked forums, firewall and antivirus but no solution yet. \n I ha...","body@stringLength":"253","rawBody":"

After Win11 update to 24H2, Dropbox app on laptop stop connecting, I need to use web version, but desktop app not connects any more. Checked forums, firewall and antivirus but no solution yet.

I have other laptop without 24H2 and works ok.

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No. Doesn't work. Now getting a \"no internet connection\" \"your computer is currently offline. Please check your network settings.\" message from Dropbox. I have tried everything I can find online for this error too and it won't load. getting frustrated as I use Dropbox for work.

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Hey aalves, a few hours ago a new version of the Dropbox app was released; can you update it on your computer to see if that helps?

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Hey , a few hours ago a new version of the Dropbox app was released; can you update it on your computer to see if that helps?

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Forum Discussion

Dropbox desktop app can't connect after a Windows 11 update

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Recent Discussions

The Dropbox app won't install on my new desktop (the installation window disappears).

I migrated my old Dropbox folder to my new Mac, but the Dropbox app created a new one.

The Dropbox icon on File Explorer has been replaced by a blank page on my Windows 11.

Getting "Couldn't Start Dropbox" error on Mac

There's no "View on www.dropbox.com" option in the context menu, when the Dropbox app is paused.